Logicsoft International

Logicsoft founded in 1995 in New Delhi by a team of entrepreneurs from prestigious engineering institutions of India to consult, design, develop, implement and support the then emerging Internet space in India.

As the internet for public use itself was in its nascent stage then, Logicsoft worked on pioneering technologies and solutions from some of the leading technology vendors in the Internet space like Netscape, Silicon Graphics, Microsoft, Sun Microsystems, etc., Logicsoft also has had the opportunity to work with some of the pioneer infrastructure providers for Internet in India like National Informatics Centre (NIC), Videsh Sanchar Nigam Limited (VSNL), Data Access, Bharti Mantra Online, etc., both directly and on behalf of leading OEM technology vendors.

Logicsoft has grown into a niche player, offering the end-to-end software services for the Internet space covering Consulting, Package Implementation, Web Publishing (websites/portals), Online Applications Development, Web Promotion and Maintenance Services.

Logicsoft has implemented a wide variety of solutions for internet services ranging from Internet Access Services to multi-tier e-commerce enabled e-business applications to gateway portals for number of leading Indian Government and Corporate customers.

Technical Service Desk Specialist / Project Coordinator

Job Description:

• Respond to requests for technical assistance in person, via phone, electronically
• Escalate issues in the software to reporting officer
• Diagnose and resolve technical issues
• Advise user on appropriate action
• Follow standard help desk procedures
• Administer help desk software, actively act on the notifications/alerts received
• Be the Single point of Contact for the assigned region

Requirements:

• Excellent Writing and verbal communication skill in English.
• Knowledge of Using Online System, Software (MS-Office)
• 5 days working
• Should be Graduate (IT Background / Certification is preferable but not mandatory)
• Experience: 0-2 years
• Education: B.Tech (CS) / MCA Degree / Diploma in Computers / MBA / BCA / PGDCA

Work Location: Cochin.

How To Apply: HERE

Deadline: -

Source: HERE