Kony is the fastest growing mobile application solutions provider in the industry with over 1,600 live multi-channel apps in the B2C and B2B arenas. Kony provides an integrated mobile application development platform (MADP) to define, design, develop, test, deploy and manage multi-channel applications from a single code base. With Kony, you can deliver stunning user-first experiences, get to market faster and lower your application TCO.
Our Success speaks for itself! For the 4th year in a row, Kony has been named a "Leader" in the Gartner Magic Quadrant!
A Bit about our Culture
Here at Kony, employees are MOBILIZERS. A mobilizer is someone who acts and inspires to build a digital world. Being a mobilizer means that we realize that our impact goes far beyond our job function; from human resources to marketing to product development to engineering to admin and everything in between, everything we do at Kony has a lasting impact on the world. Mobilizers also help connect people. Whether it's through an HR app, a mobile banking app, or the app that a utilities company uses to connect employees and customers, we're helping to connect people in an increasingly digital world. Being a mobilizer means you're so much more than just an employee-it means you're an integral part of making the digital world a better, more connected place. #IAmAMobilizer
Technical Support EngineerOur Success speaks for itself! For the 4th year in a row, Kony has been named a "Leader" in the Gartner Magic Quadrant!
A Bit about our Culture
Here at Kony, employees are MOBILIZERS. A mobilizer is someone who acts and inspires to build a digital world. Being a mobilizer means that we realize that our impact goes far beyond our job function; from human resources to marketing to product development to engineering to admin and everything in between, everything we do at Kony has a lasting impact on the world. Mobilizers also help connect people. Whether it's through an HR app, a mobile banking app, or the app that a utilities company uses to connect employees and customers, we're helping to connect people in an increasingly digital world. Being a mobilizer means you're so much more than just an employee-it means you're an integral part of making the digital world a better, more connected place. #IAmAMobilizer
Job Description:
- Provide Technical Support for Kony Suite of products that span across Mobile Fabric & Mobile Application Development Platform
- Work with Developers & Executives from Enterprise Technology Customer Organizations to help them use Kony products without issues & challenges
- Collaborate with Product, Engineering, Customer Success & Services teams in Kony to resolve customer issues & escalations
- Be a smartest mobile technologists & contribute to product improvement
- Be self-critical, questioning and committed to personal career growth & technical excellence of the team
Requirement:
- Bachelors Degree in Engineering or Computer Sciences with at least 5 to 8 years of relevant experience in software development and support
- 1 or 2 years of prior experience as Senior Engineer
- Excellent problem solving & troubleshooting skills is required
- Hands-on experience in Java, J2EE, JSP, RDBMS and WebServers (WebSphere/WebLogic) is must
- Experience in native mobile OS like iOS, Android or Windows is an added advantage
- Hands-on experience on Java Script, JS Framework, HTML5, CSS will be differentiator
- Knowledge / Experience in Mobile or Web development is preferred
- Strong communication and interpersonal skills Direct interaction with customers/end-users is mandatory
- Experience in one of the scripting languages like python, php is preferable
- Prior experience in Product/Application Support is preferred
- Experience in IDE based development like Microsoft Visual Studio or Adobe Flex
- Should be able to deliver 24X7 support coverage to our global customer base
How to Apply: Complete the online job application form HERE
Deadline: -
Source: HERE