Job Vacancies at American Express

The American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City. In 1850, American Express was started as an express mail business in Buffalo, New York. It was founded as a joint stock corporation by the merger of the express companies owned by Henry Wells (Wells & Company), William G. Fargo (Livingston, Fargo & Company), and John Warren Butterfield (Wells, Butterfield & Company, the successor earlier in 1850 of Butterfield, Wasson & Company). Wells and Fargo also started Wells Fargo & Co. in 1852 when Butterfield and other directors objected to the proposal that American Express extend its operations to California. Currently The American Express Company India are opening position as below:

LBPD-Collection Specialist
Requirement:

• Graduate with 1-3 years of experience.
• Multi-skilled across card platforms/products is preferable.
• Should display a penchant for Result Orientation & Personal Accountability.
• Excellent Interpersonal, Relationship Building, Presentation & Communication Skills (Written & Verbal).
• Should possess sound Analytical, Decision Making and Problem Solving Skills.
• Proficiency in MS Office - Excel, PowerPoint and Word preferred.
• Strong Team Player with high level of integrity.
• Strong Knowledge of American Express Product, Policies & Procedures.
• Change Management Ability & self motivating skills.
• Demonstrated ability to work effectively within a team environment as well as independently.
• Language: English

Customer Service Analyst T2- I
Requirement:

• Graduate
• Good communication skills both written and oral
• Analytical mind & attention to detail.
• High level of Customer sensitivity, commitment & service orientation.
• Amex product knowledge desirable
• High result orientation.
• Ability to take independent decision & meet stringent deadlines.
• Language: English

Administrative Support
Requirement:

• Excellent written and oral communication skills needed to represent VP office and influence a variety of contacts both internal and external at various levels
• Experienced decision making skills, demonstrating ability to prioritize tasks, evaluate problems
• Ability to work with minimal direction
• Knowledge of MS office applications (Excel, PowerPoint, Word and Outlook)
• Ability to produce high quality presentations
• Excellent Interpersonal skills and ability to follow-up with members senior to her/his level and ensure deadlines are met.
• Graduate with around 2-3 years of relevant administrative support experience

SD Analyst II - Bridge Facilitation
Requirement:

• B.Tech / MBA / equivalent degree
• 4+ years of experience
• Major incident management and bridge facilitation experience.
• Strong Problem Management foundation
• Diverse technical capabilities across Mainframe, Distributed, Interactive, and   Network for infrastructure and application components experience
• Strong verbal and written communication skills.

Global Servicing Ccp- Japa
Requirement:

• Sincere and consistent desire to help, inform, and deliver better solutions for customers, often working across World Service and with business partners to find more creative ways to resolve problems
• Desire to continuously go above and beyond to "wow" the client and help create a lifelong relationship
• Embody the “growth mindset” with a desire to challenge him/herself, grow with the company and continuously learn and teach in a collaborative team environment
• Ability for self-directed learning, to get quickly up-to-speed on new tools and processes, strengthening your product knowledge
• Possess problem-solving and organizational skills
• Excellent time management skills, flexibility and able to work with strict deadline
• Possess strong analytical and collaboration skills
• Requires 1+ year of Corporate Services experience
• Ability to exceed all existing Customer Satisfaction measurements
• Strong proficiency with Microsoft Office, specifically Excel and PowerPoint required

Customer Care Professional
Requirement:

• Strong Interpersonal, Communication and Listening Skills.
• Must possess Excellent Verbal Communication.
• Customer Focused, with Strong Ability to resolve Customer Issues and Effectively Address Service No Situations.
• Demonstrated Dependability/Self Motivating Skills.
• Change Management Ability.
• Demonstrated Ability to Work effectively within a Team Environment as well as independently.
• Proven Analytical and Problem Solving with a strong attention to Detail.
• Workable knowledge of MS Office Applications (Word, Power-point, Excel)

How to Apply:
Complete the online job application form HERE

Deadline:
-

Source:
Click here